Request Support

We offer several support options including telephone support if your matter is urgent.

Please visit our Developer Forum or Articles and Tutorials sections to see if your question has already been answered.

Provide Detailed Information

Please provide us with as much detailed information as possible, such as your Order Number or Evaluation, what Product you are using, Product Version, Development Platform, Operating System, and any Service Packs or SDK's that are relavent to your problem.  The more information you can provide us will help us provide you support in a timely manner.

Submit Your Request

Please send an email to support@codejock.com to contact our technical support staff.  Your request will then be immediately forwarded to our technical support department for review, and you can expect to receive a response within 24-48 hours.  A support ticket will be automatically generated and assigned a ticket number to ensure that your issue is sent to the appropriate support person.