Existing customers can renew their product subscriptions online or by choosing any of the following methods.
You can extend the maintenance subscription for any license purchased. The maintenance subscription includes version upgrades and technical support. We offer renewal subscriptions through our website. To order online, select the order ID from your Order History page, or go to your Product Download page. Click the ( renew ) link next to the product name. This will automatically add the subscription renewal to your shopping cart. You can then review your order and make any changes needed prior to checkout.
Note, the subscription renewal extends the maintenance term of the original order by one year from the date of expiration. Renewal purchases for orders that have expired for longer than one year will require an additional purchase to bring current.
You can also submit your request via email to firstname.lastname@example.org.
Please visit our Online Store select the product(s) that you wish to renew and proceed to checkout. When you are prompted for ‘Payment Method’ select ‘Fax Order In’. Print the page that is displayed, fill in your payment information and fax it back to us at (989) 472-4762. Please feel free to call us at any time with any questions you may have at (989) 472-4761.
We also accept purchase order requests. You can fax your request to (989) 472-4762. Please include a contact name and email address when placing a purchase order. Also, please follow the steps above for Fax Orders and include the form with your order.
Please send your check or money order to the following address:
P.O. BOX 726
Owosso, Michigan 48867
We will supply you with the latest version of the software once your order is processed.